​Healthcare leaders in hospice, home care, and post-acute environments make high-stakes decisions every day, under pressure, with significant impact on patients, families, staff, and compliance. Small shifts in judgment or communication can quickly create friction, hesitation, or unnecessary escalation.

​In this interactive session, Rebekah Smith, a leadership advisor with experience in aviation and safety-critical environments, helped leaders recognize and correct “decision drift” before it affects teams. Through guided reflection, scenario discussion, and structured application, participants left with practical tools they can use immediately.

Review the conversation, and you will walk away with:

Clearer decision-making under pressure
Strategies to reduce team communication escalations
​Increased confidence in difficult operational calls
​Tools to stabilize team tone during periods of strain or uncertainty
​At least one actionable step to implement within the week

Watch the playback here: https://vimeo.com/1199229580/09ff9e90df?share=copy&fl=sv&fe=ci